Privacy Policy

Privacy Policy 

Last updated: January 29th, 2025 

Skid Steer Solutions, Inc. ("us," "we," or "our") operates the website www.skidsteersolutions.com (the "Service"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our Service. By using our Service, you agree to the collection and use of your information as described in this policy. 

For definitions and terms, please see our Terms of Use. 

1. Information We Collect 

We collect various types of information to enhance our Service and improve your experience, including: 

  • Personal Information: This includes details like your name, business name, mailing and billing addresses, email address, phone number, payment details (collected by third-party processors), and any comments, reviews, or other content you upload to our Service. 

  • Technical Data: We collect data on how you interact with our Service, such as IP address, browser type, operating system, referring URLs, page interactions, and session durations. This helps us understand site usage patterns. 

  • Cookies and Tracking Data: We use cookies, pixel tags, and other tracking technologies to personalize your experience, improve our Service, and collect data about how you use our website. You can control cookies through your browser settings. For more details, see our Cookies Policy below. 

If you provide us with personal information about another person, you represent and warrant that you have their consent to share it with us for purposes outlined in this policy and our Terms. 

2. Payment Processing 

We are committed to providing a secure shopping experience. When you make a purchase on our website, your payment information is processed through a secure, PCI-compliant payment processor. We do not store your full payment details on our servers, ensuring that your personal and financial information remains protected throughout the transaction. 

3. How We Use Your Information 

We do not sell or rent personal information to third parties for marketing purposes. We use your information solely to: 

  • To operate, maintain, and enhance our Service 
  • To process and fulfill orders, including shipping and invoicing 
  • To communicate with you about your orders, account, and promotional materials (you may unsubscribe at any time) 
  • To improve our Service based on customer feedback and analytics 
  • To prevent fraud, address security or technical issues, and enforce our Terms 
  • To comply with legal obligations and protect our rights, property, or safety 

4. Sharing of Personal Information 

Third-Party Service Providers 
We may share your personal information with trusted third-party service providers to assist us in operating our Service. However, your information is never shared or sold to third parties for marketing purposes. These providers may include, but are not limited to: 

Legal Disclosures 
We may disclose your information to comply with legal obligations, such as responding to a subpoena, court order, or other legal process. We may also share information to cooperate with law enforcement or government authorities if we believe in good faith it is necessary for public safety. 

Business Transfers 
If Skid Steer Solutions is involved in a merger, acquisition, or asset sale, personal information may be transferred. You will be notified via email or prominent notice on our Service of any change in ownership or use of your personal information. 

5. SMS Communications 

By opting into the SMS program offered by Skid Steer Solutions, LLC, you consent to receive:

  • Automated notifications, such as order updates.
  • Promotional messages about our products and services.

Message frequency may vary. Message and data rates may apply depending on your carrier and service plan.

How We Use Your Information
We collect and use your mobile number solely to send SMS notifications and promotional messages.

  • Your information will not be shared or sold to third parties for marketing purposes.
  • Text message originator opt-in data and consent will not be shared with any third parties.

Opt-Out Instructions
To stop receiving SMS communications, reply "STOP" to any message. Your opt-out request will be processed immediately, and no further messages will be sent.

Help & Support
For assistance with the SMS program:

  • Reply "HELP" to any SMS message.
  • Contact us via email at info@skidsteersolutions.com.

Message Frequency
The number of messages you receive may vary based on program activity and user engagement.

Legal Requirements
Participants must be:

  • At least 18 years old.
  • Authorized to provide the mobile number for communication purposes.

Disclaimer
Message and data rates may apply. These charges depend on your carrier and service plan.

Changes to Terms & Conditions
Skid Steer Solutions, LLC may modify these terms at any time. Notice of significant changes will be provided when required by law.

Webform SMS Consent Disclosure

When providing your phone number via a webform on our website, you agree to receive SMS communications as described in this policy. The consent disclosure will be presented via a checkbox, and opting in confirms your agreement to:

  • Receive SMS messages related to order updates and promotions.
  • Accept that message and data rates may apply depending on your carrier.
  • Message frequency varying based on program activity.
  • The ability to reply "STOP" at any time to opt out.
  • A link to this Privacy Policy for further information.

6. Data Security 

We implement reasonable security measures to protect your information from unauthorized access or disclosure. However, no online system is completely secure, and we cannot guarantee absolute security. If a security breach occurs, we will notify you as required by law. 

7. Retention of Information 

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, resolve disputes, and comply with legal obligations. Retention periods vary depending on the type of information. 

8. Your Rights and Choices 

Depending on your jurisdiction, you may have rights related to your personal information, including: 

  • Access: Request access to the personal data we hold about you. 
  • Correction: Request updates or corrections to your information. 
  • Deletion: Request deletion of your personal information, subject to legal restrictions. 
  • Marketing Preferences: Opt out of receiving marketing communications by following unsubscribe instructions in emails or contacting us directly at info@skidsteersolutions.com. 

9. Cookies Policy 

Overview of Cookies 
Cookies are small data files stored on your device. They help us remember your preferences and improve your experience on our Service. Cookies can be “session” cookies (deleted when you close your browser) or “persistent” cookies (remain until they expire or are manually deleted). 

How We Use Cookies 
Cookies allow us to analyze site usage, personalize content, and support targeted advertising. We may use cookies for services including Google Analytics and Facebook Pixel, which help us understand user behavior and target relevant ads on platforms like Facebook and Instagram. For more on Google Analytics cookie usage, visit Google Analytics Cookie Usage. 

Managing Cookies 
You can manage cookies by adjusting your browser settings. Disabling cookies may limit your ability to use certain features of our Service. To manage cookies in common browsers: 

10. Children's Privacy 

Our Service is intended for users over 18, and we do not knowingly collect information from children. If we discover we have collected information from a child without verification of parental consent, we will take steps to delete that information. 

11. International Transfers 

Your personal data may be transferred to and processed in countries other than your own. By providing your information, you consent to any such transfers in accordance with this policy. 

12. Changes to This Privacy Policy 

We may update our Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. You are encouraged to review this policy periodically to stay informed of any updates. 

13. Contact Us 

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at info@skidsteersolutions.com.